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We are pleased to provide a FREE FREIGHT DEAL* on all orders of $220.00 or more. Please see below for further details on redemption.

How long will my delivery take? Australian Pet Treat Company guarantees prompt delivery of all products. Most orders are dispatched within 12 to 24 hours of the order being placed. If for some reason we are unable to dispatch your order APTC will contact you.

PO Boxes, Parcel Lockers  - All our goods are shipped via our trusted courier partners, and we do not ship with Australia Post. Due to this we are unable to deliver to PO Boxes, Parcel Lockers or Islands.

Do I need to be home to receive my delivery? We understand that it is not always possible for you to be home to accept a delivery, which is why our couriers will deliver your package without requiring a signature. We make tens of thousands of deliveries every year and our 'leave at the door policy' has been widely embraced by our customers for its convenience. If you prefer not to have your item left and would like your goods to require a signature on delivery then please leave notes in the comments section when placing your order.

Tracking your order - Orders dispatched via Courier will receive a consignment number which enables you to track your delivery on the relevant courier companies website (you will be advised which company has been used in your shipping email, either Couriers Please or Toll.  Please be sure to leave any specific delivery instructions when you place your order in the comments section at the checkout.

Approx delivery times within Australia from when item is shipped:

  • Major Capital Cities 3-7 working days
  • Regional Areas 7-12 working days

*Free Shipping Deal – Australian Orders Only

  • Free shipping applies to all orders up to 40 kg Australia Wide. To redeem free shipping you must spend $220 or more on your order or use a coupon code if applicable. You will see a free shipping option in the final checkout stage. Please be sure to tick this box as your preferred shipping method. We reserve the right to select the most appropriate method of shipping for your order.

Shipping outside Australia: We currently do not ship outside Australia

 

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